Training

We believe in Human Resources Development as a key to the success of any org.

Accordingly, we prepared a strong and professional Upskilling Plan covering the below areas:

  • Customer Service Skills
  • Negotiation Skills
  • Communication Skills
  • Writing Skills and Messaging Etiquette
  • Telephone Etiquette
  • First Call Resolution
  • Compliance and Professionalism
  • Managerial and Leadership Skills
  • Quality Assurance
  • Time Management
  • Service Excellence
  • Products and Services Knowledge