Industries
Governmental Sector
We have the essential skills and adaptability to efficiently handle various services within this delicate sector, as a result of our vast experience collaborating with government organizations in the UAE.
Retail
We assist our clients in maintaining a competitive edge in their respective markets by providing a superior level of customer service that is characterized by high standards of quality.
Travel and Tourism
We are committed to delivering the finest customer experience that fosters brand loyalty and drives repeat business for our clients.
Healthcare
We continuously develop and optimize our best practices to meet the evolving needs of our healthcare clients. This unceasing development and optimization process has led to numerous success stories that demonstrate our commitment to excellence.
Education
As an expert provider of call center outsourcing services, we help free up your staff’s time and energy to focus on education-focused and mission-critical tasks.
Automotive
We possess a strong strategic capability in the automotive industry, having developed multiple practices across all aspects of automotive contact.
Insurance
We can deliver exceptional services that optimize customer satisfaction levels by providing effective and efficient interactions with valued data.
Real State and Facility Management
We provide our Real Estate clients with endless multi-channel support platforms that entrust them with skilled professionals using the latest channel customer experience tools.
Entertainment and Media
We support all forms of direct and indirect interactions for telecom sector, external and internal to the business.
Finance and Accounting
Our team comprises highly skilled professionals who are capable of processing this type of service with a high degree of professionalism and accuracy.
Banking
Our team comprises highly skilled professionals who are capable of processing this type of service with a high degree of professionalism and accuracy.
Logistics and Transportation industry
As an expert provider of call center outsourcing services, we ensure that your customers can always connect with your business to fulfil their requirements.
Manufacturing
With 20 years of experience in the construction industry, we have established Ventures Onsite, a specialized division that operates under the VENTURES Middle East umbrella, much like OptimUz.
Food and Beverage
Our team comprises highly skilled professionals who are capable of processing this type of service with a high degree of professionalism and accuracy.
Technology and Electronics Consumers
Our team comprises highly skilled professionals who are capable of processing this type of service with a high degree of professionalism and accuracy.
E-Commerce
We have extensive experience working with international brands, supporting their e-commerce platforms, and managing customer experiences for several years. Our multiple delivery sites in the UAE have handled hundreds of thousands of transactions per month.
Consumer Goods
Our outsourced customer care solution is designed to improve the customer experience by ensuring productive and satisfactory interactions.
Oil and Gas Companies
We assist energy companies in addressing critical challenges, including process automation, operating cost reduction, and implementing information governance programs to comply with industry and government regulations.